In the unlikely event that a Tui cancelled flights, travellers may anticipate prompt and helpful assistance. TUI places a high priority on the happiness and well-being of its customers by offering accessible options and transparent communication. Travellers usually receive timely notifications—either by phone or email—informing them of the cancellation and providing a summary of their choices. These choices frequently consist of getting a refund for the impacted flight or rebooking onto another flight.
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